Legal terms and conditions of use

This site and its related services and applications are being offered by Merlin Soap e-shop. Merlin Soap may, in its sole discretion and at any time, modify, suspend or discontinue these services or portions of this site.The total content of the services of is held to its visitors, strictly for their personal use. It is forbidden to recast to any other media, prior or following processing, without written consent by the publisher. Any commercial use of by third party is also prohibited. Visitors of are only allowed to either copy or print elements of this webpage in order to study and analyse them, based on the fact that these elements will not be changed, altered or used as a fraud by the visitor. Merlin Soap has put much of effort to make sure that all elements provided are accurate during their time of publishing on the internet.


All Merlin Soap customers must be at least 15 years old and legally able to agree to these Legal Terms and Conditions of Use. They must provide and update accurate registration information.


Your access to and use of constitutes your agreement with Merlin Soap to be bound by, and to act in accordance with, these Terms of Use.You agree not to interfere, disrupt or attempt to interfere with the operation of this website or of the networks connected to it and to abide by all security policies, adopted by Merlin Soap. You acknowledge and agree that, for security purposes, Merlin Soap may monitor your account, access to and use of its website. You may terminate your use of this service at any time. Merlin Soap may at any time terminate or suspend your access to this website, when appropriate or necessary, in its sole discretion for security reasons, as a result of non-payment, any alleged or suspected breach of these Terms and Conditions, or to protect intellectual property. Merlin Soap may also impose limits on certain features and functions of the website or restrict your access to it without prior notice or liability.

Merlin Soap may notify you of any such suspension, discontinuation or termination by posting a notice on or by email to the address you provided upon enrollment or thereafter, or otherwise. You agree that Merlin Soap shall not be liable to you for any suspension, discontinuance, termination, change or modification of your use of or access to its website.

User accounts and information collection

What you should know when you register on

  1. You must not allow any third party to access your account using the email address and password you provided during the registration process;
  2. You are prohibited from using anyone else’s Log-in details (username and password) to access
  3. You are responsible for any use of, by any third party who accesses the site, using your Log-in details (username and password);
  4. You may be asked to submit personal information in order for you to benefit from the specified features or to participate in a particular activity (such as coupons or other promotions). In this case, you will be informed what information is required and what information is optional.
  5. You will notify us immediately if you suspect any unauthorized use of your account.
  6. You are responsible for ensuring that any information that you provide as part of the account registration process is accurate and kept up to date at all times. You will notify us of any changes to this information.
  7. We may combine the information you submit, along with other information we have collected from you, whether on- or offline, including, for example, your purchase history. We may also combine it, with information we receive about you from other sources, such as other companies, divisions, parents, subsidiaries and affiliated companies of Merlin Soap, publicly available information sources and other third parties (banks etc.).
  8. We may change or revise these Terms of Use, from time to time, by updating this post, so please visit this area each time you visit, to keep up to date with the current terms, regarding your use of our e-shop. To the fullest extent permitted under all applicable laws, rules, regulations and requirements, your use of, reaffirms your continuing agreement to current Terms of Use.

Site access and site materials

All rights of the content, including texts, images, videos, graphics and files, are owned by Merlin Soap and its licensors. Merlin Soap, also owns or has a right to use all trademarks, service marks, logos and trade names used on its webpage, www.merlinsoap.comMerlin Soap grants to you a limited, revocable, non-exclusive, non-sublicensable and otherwise non-transferable license to access and use You are allowed to download any material on your computer for your personal, non-commercial use strictly in accordance with these Terms of Use. Merlin Soap may in its sole discretion suspend, discontinue or terminate this license at any time for any reason.

Any modification of the materials downloaded or use of the materials for any other purpose is a violation of copyright and other proprietary rights of Merlin Soap or its licensors. The use of any such materials on any other websites or computer networks without our written consent is strictly prohibited. Your use of the Trademarks, in any manner, other than as authorized in these Terms of Use or in writing by Merlin Soap, is strictly prohibited. All rights not expressly granted to you, are reserved by Merlin Soap or its licensors.

Downloaded files

From time to time, Merlin Soap may make available for downloading particular files (e.g. Quality certificates of raw materials), images of products and data related to its website. You do not own the downloaded files and Merlin Soap does not transfer ownership of the files to you, but merely grants you the limited access and use rights, as mentioned, in these Terms of Use. Merlin Soap retains full ownership of and title to the downloaded files and all intellectual property rights, in and related to the posted downloadable files. You are allowed to make either a hard copy print of the information or download files and folders. All files that are downloaded through are subject to European Union export control laws. If you download files from, you represent and warrant to Merlin Soap that you are not acting in violation of these laws. All information on the pages may not be reproduced, transmitted, distributed or displayed, without written consent by Merlin Soap.

Privacy policy

Merlin Soap is concerned about privacy issues and wishes you to be familiar with how we collect, use and disclose information. Our Privacy Policy addresses our collection and use of the data you provide to us, including your rights related to all that information. Merlin Soap is committed to keeping your personal information private and secure. We collect information about you, as part of the registration and ordering process. You may choose not to share this information with us, but that might result in an inability to use our services via Merlin Soap does not share your personal information with any third party, other than those required to fulfill your order (e.g. merchant bank for credit or cash card charging, UPS for order delivery etc.). In all those cases, we reveal only information to perform the necessary services and the third parties are not allowed to either use or reveal your personal information for other than sales purposes. Merlin Soap may either use your email address or your phone number to contact you if there are questions or problems related to your order. Our main aim is to provide you only with necessary information, required by you and being useful to is obliged to protect your personal information according to Greek law N.2742/97, which confers protection by processing personal information data. Your personal information are required, recorded and used solely for your service by our eshop.There is no way your personal information be given to other companies without your prior consent and you can have access to them anytime you wish. Furthermore, provides you with the capability to use its website and the services provided by its website, while at the same time enabling you to delete all your personal info upon your written request. In the latter case, if you ask for deletion, all your personal information is erased and cannot be recovered or used anymore.

This Privacy Policy describes our practices in connection with information that either we or our service providers collect through this website. By providing personal information to us you agree to the terms and conditions of this Privacy Policy.

How we use or disclose information provided by you

We use and disclose information provided by you:

  • to respond to your inquiries and fulfill your buying requests, such as to send you documents or invoices via email;
  • to send you important information regarding our relationship with you or regarding our products, changes to our terms, conditions and policies and/or other administrative information;
  • for our business purposes, such as data analysis, audits, developing new products, enhancing our website, improving our products and services, identifying statistical site usage trends, personalizing your experience on the website by presenting products and offers tailored to you and determining the effectiveness of our promotional campaigns.

In addition, we use and disclose information collected through as we believe to be necessary or appropriate: (a) as permitted by applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety, or property, and/or those of our affiliates, you or others; and (g) to allow us to either pursue available remedies or limit the damages that we may sustain. We may also use and disclose information collected through in other ways, based on your consent.

Third party sites and services

This Privacy Policy does not address and we are not responsible for the privacy, information, or other practices of any third parties, including any third party operating any website or web property (including, without limitation, any application) that is available through this website or to which this website contains a link. The availability of, or inclusion of a link to, any such website or property on does not imply endorsement of it by us or by our affiliates.

How you can access, change or delete your personal information

If applicable and you would like to review, correct, update or delete the personal information that you have provided via our website, please contact us as specified below in the CONTACTING US section. We will try to comply with your request as soon as reasonably practicable. You may also visit in order to update your online profile.

Retention period

We retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or allowed by law or to otherwise fulfill a legal obligation.

User code of conduct

In using or accessing you agree without limitation:

  1. not to use in breach of these Terms of Use;
  2. not to disrupt or interfere with either the security or the sales process of this website;
  3. not to create or use a false identity on;
  4. not to collect or store personal data about others using the website;
  5. not to attempt to obtain unauthorized access to our services or portions of this website that are restricted from general access;
  6. not to transmit any material that is false and/or defamatory, inaccurate, abusive, vulgar, hateful, harassing, obscene, profane, sexually oriented, threatening, invasive of a person’s privacy, violates any third party proprietary rights or is in violation of any law or regulation;
  7. not to post any copyrighted, trademarked or other material;
  8. not to use the features of at any website other than a merchant, retail or social networking website as permitted under these Terms of Use. Such restricted websites shall include, without limitation, blogs and other online publications;
  9. not to use in breach of any Third Party Site’s terms and conditions.

Limitation of liability

Merlin Soap will have no liability for any loss or damage arising out of or related to, or Merlin Soap products and their related performance. In no event shall Merlin Soap be held liable of any kind of damage or harm, whether direct or indirect, that may result from the use of or the inability to use of any materials and products related to This damage includes but is not limited to damage caused by error, omission, interrupted transmission, defect, failure of performance, delay in operation etc.In case a user disagrees with the terms of our e-shop, as they are described herein above, he/she is advised not to use our website. Otherwise he/she has fully accepted its full terms of use. The terms of use can either fully or partially change or convert anytime, without prior warning. All products indicated to our website are not edible.


You agree to indemnify and hold harmless site owner and its affiliates and their respective directors, officers, employees, agents or other representatives from and against all claims, liability, damage and expenses, including without limitation all legal fees and costs arising from or relating to (i) your breach of these Terms of Use; (ii) your use of including without limitation transmission or placement of information or material by you on this website; and (iii) any claim or allegation that any of your user content infringes the intellectual property or other proprietary rights or privacy rights of any third party.You hereby agree to defend, indemnify and hold Merlin Soap harmless from and against any and all claims, actions or proceedings of any kind and from any and all damage, judgments, losses, liabilities, costs and expenses, including reasonable attorney’s fees and expenses, relating to or arising out of your use of, your user submissions, your alleged breach of these Terms of Use, including any of your warranties, representations or agreements hereunder, your violation of Applicable Laws or your violation of any rights of another person or legal entity.

Contacting us

If you have any questions about this Privacy Policy, please contact us via one of these methods:

  1. Online via the CONTACT US section to the e-mail:
  2. By phone: Call 0030 2591 111336 or 0030 6945 614794, Monday to Saturday, 9am to 8pm ET.
  3. By mail to the following address: Merlin Soap, Agiasma, Kavala, 64200, Greece